How Appointive uses cookies
Last updated: 1 September 2026
This page lists the cookies used by the Appointive app, explains why we use them, and shows how to manage your preferences. The full cookie policy covering both this app and the public website is at appointive.co.uk/cookies.
Overview
The Appointive platform (appointive.net) uses cookies to keep you securely signed in and protect your account. With your consent, it also uses cookies to understand how the app is used and remember your preferences.
Essential cookies
These cookies are required for the app to function. They cannot be declined without breaking sign-in and account security. They are set only for signed-in users or during the authentication flow.
| Cookie | Purpose | Duration |
|---|---|---|
| Authentication session | Keeps you signed in. Contains your encrypted session identity. | Up to 30 days, or until sign-out |
| Cookie preference | Stores your cookie preference choice so the banner does not reappear. | 1 year |
| Step-up authentication token | Short-lived token required before accessing sensitive account actions. | Minutes |
| Trusted device token | Marks a device as trusted after multi-factor authentication, reducing repeated MFA prompts. | Long-lived |
| MFA verification token | Temporary token used during the multi-factor authentication verification step. | Session |
| Registration flow state | Holds temporary state during account registration to keep the flow intact across steps. | Session |
| Passkey registration challenge | Challenge nonce used during passkey registration. Deleted immediately after. | Seconds |
| Passkey authentication challenge | Challenge nonce used during passkey sign-in. Deleted immediately after. | Seconds |
Preference cookies (optional)
The app includes a preference consent category for cookies that remember display and interaction choices. This category is reserved for now, so no preference cookies are actively set. The consent flag is recorded so that any future preference features only activate for users who have already consented. This page will be updated when any preference cookies go live.
Analytics cookies (optional)
With your consent, the app loads analytics tools to show which features are used most, where users encounter friction, and how to improve the experience. Analytics scripts and their cookies are only loaded after you consent. You can withdraw this consent at any time.
Your choices
- Essential cookies are always on: they keep your account secure.
- Preference and analytics cookies are off until you accept them.
- You can change your preference at any time using the controls below.
- You can also clear cookies at any time through your browser settings, which will sign you out.
Manage your preferences
Use this section to review or change your cookie preferences. Essential cookies stay enabled because they are required for the app to work.
You have not set a preference yet.
Questions
Contact privacy@appointive.co.uk with any question about cookies or tracking in the app.